Request data deletion
Last updated: 2026-10-14
MakeMyShapeAhmedabad, Gujarat, Indiacontact@makemyshape.comSend your request
Email contact@makemyshape.com from your registered account email with the subject “Data deletion request”. Tell us whether you want to delete your full account, connected Facebook or Instagram data, or your brand’s WhatsApp inbox data. Include your account email and the relevant social account name, business number or connection ID. Do not send passwords or access tokens.
What happens next
We verify account ownership before processing deletion. We aim to respond within 30 days, explain the data being removed, and confirm completion or explain any legally required retention. Requests cover applicable account details, uploaded and generated media, brand information, and connected social account data. Payment records required by law may be retained with restricted use.
Disconnecting is different from deletion
In your workspace, open Social Accounts and disconnect the relevant account to stop future publishing through that connection. You can also remove the app from the relevant Meta account settings. Disconnecting alone does not delete historical data. Posts already published on Facebook or Instagram and campaigns billed by Meta must be managed on those platforms. For a brand inbox, disconnecting removes its stored token but keeps its private conversation history until deletion is requested.